Monday - Friday 7:30 am - 5:30 pm
    Saturday 7:30 am - 12:00 pm
    Sunday - Closed

    2811 Broadway
    Anderson, IN 46012

    (765) 640-8010
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© 2016 by Urban Sales and Service d/b/a Nick & B's Auto-Truck, Inc.  All rights reserved.
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Service Advisor

Nick and B’s is looking for an energetic, motivated, honest, and dependable Service
Advisor who has knowledge of automotive and diesel repairs.  If you are a self-starter
and a problem solver then this is an awesome opportunity.

What you will be doing:

  •        Greeting customers promptly
  •        Obtaining customer and vehicle information
  •        Clearly reporting all vehicle symptoms as described by the customer
  •        Determining and recommending needed maintenance base on age
               mileage and history of vehicle
  •        Prepare a complete and accurate estimate of cost for labor and parts
  •        Establish follow up time
  •        Monitor the progress of each vehicle throughout the day, and updating
               customers frequently
  •        Verifying that the final invoice reconciles with the work performed on the     
               repair order
  •        Explaining all completed work and charges to customers

What you need to have:

  •        Strong diesel and automotive repair knowledge
  •        Awesome communication, customer service, and problem solving skills,
               including the ability to maintain composure under stress
  •        Excellent interpersonal skills to interact professionally with customers,
               vendors, and staff
  •        Neat, clean, and professional appearance
  •        Great attitude, friendly, and outgoing personality
  •        Strong work ethic, dependable, and ability to multi-task
  •        Basic computer, email, and internet skills
  •        Knowledge of NAPA TRACS system helpful but not required
  •        Ability to pass a drug test and have a valid driver license

What we offer:

  •        Competitive wages
  •        Paid Training
  •        Supplemental Insurance
  •        Retirement Plan
  •        Paid Holidays and Vacation
To apply, send resume and application to:  careers@nickandbs.com
To apply, send resume and application to:  careers@nickandbs.com